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Camera Portal

Access your camera licenses and software updates

Need help? Contact our support team

How to find your credentials

Follow the steps below to locate your serial numbers

1

Camera Serial Number

The camera serial number can be found in the following locations:

On the camera itself Printed on a label on the device
On the camera box Printed on the packaging label
In the Toolbox (web interface) After logging in, go to Settings → System & network → System
Serial number location in the Toolbox Serial number field in the Toolbox — Settings → System & network
2

License Serial Number

The License serial number can be found in the Toolbox after logging in.

Settings → License The serial number is the number displayed between square brackets [ ]
License serial number location in the Toolbox License serial number in the Toolbox — Settings → License (number in brackets)

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